Right now
Broken downthis minute
Do these in order. The car can wait. You cannot.
Get safe first
- If the car still rolls, get it fully off the road. Hazard lights on.
- Get out on the side away from traffic. If you cannot, stay belted in with the doors locked.
- On a freeway shoulder, wait behind the barrier, never between the car and passing traffic.
- At night, stay visible. Interior light on, hazards on.
- If anyone is hurt, or the car is stopped in a live lane, call 911 first. Call us after.
Have this ready when you call
Four answers and we can give you the next step on the first call instead of the third.
01
Where
A cross street, an exit number and direction, or text us a dropped pin. A pin is fastest.
The car
Year, make and model. Whether it is in park or neutral, and what is lit on the dash.
What happened
Would not start, died while driving, warning light, flat, overheating, collision.
Can it roll
Do the wheels still turn and is the steering unlocked. That changes how the car has to be lifted.